FutureProof

Will AI replace Receptionists and Information Clerks?

Receptionists and Information Clerks rank 94/100 on observed AI exposure — more of this job's tasks show up in real AI usage than in 97% of US occupations. High exposure means AI already overlaps with much of the work, not that the job disappears. Employment is projected to hold roughly steady through 2034, so the near-term question is how the tasks change, not whether the jobs vanish.

94/ 100High exposure

High exposure — time to adapt, and here is how

94/100 reflects how much AI is used in this job today. Its theoretical exposure as tools improve ranks 75/100.

Receptionists and Information Clerks by the numbers

MEDIAN WAGE
$38,010 /year
JOB GROWTH 2024–34
0.0% (US avg +3.1%)
US EMPLOYMENT
910,180 jobs
AI HORIZON (THEORETICAL)
75 /100

Across all measured AI usage (dataset-wide, not specific to this occupation), about 43% is automation — AI doing a task — while 57% is augmentation, AI assisting a person.

Sources: BLS OEWS May 2025 · BLS Employment Projections 2024–34 · Anthropic Economic Index (CC-BY) · Felten et al. AIOE · Methodology
Not affiliated with, sponsored by, or endorsed by Anthropic.

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Frequently asked questions

Will AI replace Receptionists and Information Clerks?

No data source can answer that with certainty — what we can measure is overlap. Receptionists and Information Clerks score 94/100 on observed AI exposure (how much of the job's tasks appear in real AI usage today) and 75/100 on theoretical exposure as tools improve. High exposure historically means tasks get reshaped and redistributed rather than jobs simply disappearing.

How much do Receptionists and Information Clerks earn in the US?

The national median wage for Receptionists and Information Clerks is $38,010 per year (BLS OEWS, May 2025).

Is the job market for Receptionists and Information Clerks growing or shrinking?

BLS projects employment for Receptionists and Information Clerks to change by 0.0% between 2024 and 2034 (national average: +3.1%). About 910,180 people held this job in 2024.

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